Customer Service Testimonials
The following are testimonials regarding our various products and service.
Sent: Monday, 11 January 2016 9:17 AM
Subject: RE: Vmats for Brenntag – Amco
Good Morning Will,
Thank you for following up on the delivery of our mats. Confirming they did arrive on Friday, in fact I’m standing on one right at this moment. It feels terrific and I’m sure it will help enormously with the issues of fatigue.
Once again, I appreciate your help with facilitating our delivery.
Brenntag Australia Pty. Ltd.
“I thought trying to get this matting would be a nightmare, exactly the opposite thanks to your company. Please pass on my thanks. Customer service is a rarity these days.
Dealing with your company has been easy and a pleasure. Thanks again.”
- B.H. IBAC Plumbing
“I am happy to be able to give the highest praise to the people who helped me when I ordered a mat for the school. As I do not usually order these things however this was a once off occasion.
Very happy with the product and have recommended you to those in charge of ordering mats for the future.”
“I’m sorry but I don’t remember the name of the person who took my order last week but they were courteous and helpful. All orders I have placed have been handled well.”
- B.B. Buyer, Snack Brands Australia
“All staff that I have dealt with have been extremely helpful.
Your company should be congratulated on the level of customer service it provides.”
- D. C. Business Manager, Emmaus College
“We are not sure who we deal with on a regular basis, but whoever we talk with are always very helpful great customer service.”
- B. L. Food Service Manager, Sydney Adventist Hospital
“I have found AMCO very good to work with. I believe your people know their products and are able to recommend the appropriate most cost effective product available that will fit the time frame required. Also delivery is on time as promised. “
- M. K. Maintenance Team, Carterholt Harvey Woodproducts
“I first contacted AMCO after receiving a brochure and I spoke with Carissa. I was interested in finding another type of mat for our service station staff to stand on. Right from the start, Carissa was very helpful and gave me all the information I required and suggested we try the Orthomaster mat on trial. Trialling the mat only after 2 weeks, I ordered another 2 mats for our staff. Carissa has been my contact all the time and I have found her to be very professional, has a sound knowledge of the AMCO range of products and delivers what she romises, which is refreshing, given the busy work life we all live in these days. Without meeting Carissa, I would say she is a asset to your company and if the other staff respond the way Carissa did with me when I first contacted your company, AMCO will go a long way in service and the delivery of products on time. Lastly to put this in perspective, I have rang another company 4 times in the last month asking for their detailed catalogue on their product range. Each time I was put through to a different person and each time I was promised a catalogue within a week……result still waiting. PS: Our company was audited in Sept by Workplace Health & Safety (QLD) and I gave the AMCO catalogue to the WH & S officer who was interested in my comments about the Orthomaster mat we purchased. By her indication and interest, she will be using this catalogue in the future as she audits other businesses. “
- M.M. (WHSO), Crokers Fuel & Oils Pty Ltd
“We have twice used your company to order mats for our school. On each occasion we spoke to Carissa who was polite, courteous and helpful in assisting us with the most appropriate mats required for our purposes and sizes.
She kindly emailed us your brochure to enable us to make a choice. We are very satisfied with the customer service we received and the product supplied.”
- A.D.B. Snr. Admin Assistant
“I had the pleasure to work with Will, he was very pleasant, helpful and knowledgeable about the product. The product was good and because of his excellent service we purchased 4 mats.”
“In response to your query at Salad Fresh we were dealing with Kerrie and found her service to be very helpful for our needs.”
- L.L., OHS/RTW Co-Ordinator, Salad Fresh
“Sorry I cannot remember who I dealt with regarding my recent order. It was however promptly and efficiently dealt with and we are happy with what we purchased.”
- R.G., Executive Director, Forrest Children's Services, Forrest Parents and Citizens Ass
“Will was very helpful with the mat samples he supplied us with, and we are very happy with the end product.”
- K. B. WPH&S, Press Supervisor
“Any staff I have dealt with have been helpful and professional.”
- L.W. Business Services Manager, QPSU Council Delegate | BSM Connector | SBMAQ Metropolitan Branch - Vice President
“I had a lot to do with Will when purchasing a Mat and he was extremely helpful and obliging. I would contact him again if I needed to purchase any other products in the future.”